01-06-2012, 04:29 AM
Product Name and No.: HP dv6516tx
Operating System: Windows XP
Error Message: No Bluetooth device found
Changes Made: Updated BIOS to most recent version F. 5A
System Information:
OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Name UDAYMITTAL-PC
System Manufacturer Hewlett-Packard
System Model HP Pavilion dv6500 Notebook PC
System Type X86-based PC
Processor x86 Family 6 Model 15 Stepping 13 GenuineIntel ~1496 Mhz
BIOS Version/Date Hewlett-Packard F.5A, 3/22/2010
SMBIOS Version 2.4
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.5687 (xpsp_sp3_qfe.080930-1426)"
User Name UDAYMITTAL-PC\Uday Mittal
Time Zone India Standard Time
Total Physical Memory 4,096.00 MB
Available Physical Memory 2.23 GB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 4.83 GB
Page File C:\pagefile.sys
Problem Description:
Yesterday I updated my laptop's BIOS to F 5A - latest available on HP Website. Since then I have lost the bluetooth functionality, which was wroking just fine prior to the update. Now the system doesn't find a bluetooth device.
What I have already done:
1. Switched back to previous versions of BIOS (available on HP Website coz I didn't note the BIOS version before I updated it). - That didn't work.
2. Reseated the wireless card - Didn't work.
3. Manually checked the connection of bluetooth module to the motherboard - Connection was fine but it still didn't work.
4. Uninstalled the bluetooth driver and reinstalled it (HP integrated module WIDCOM) - still didn't work
5. Installed HP Wireless Agent - Didn't work
6. Installed HP Integrated module driver along with HP Wireless Agent - Didn't work
7. Installed Ubuntu to check if its recognizing the device - Even its not recognizing the device which it used to do earlier.
8. Sadly there's no BIOS setting in Setup which I can change to correct the bluetooth behaviour (Phoenix BIOS with limited interface).
After all the research, I am posting this because I am unable to find a sloution to this problem on my own. I request the members to please help.
Since I am not able to get to BIOS setting related to Bluetooth in the current version I would like to request the unlocked version of the same.
Link to BIOS file: http://ftp.hp.com/pub/softpaq/sp48001-48500/sp48024.exe
Thank you so much and Kudos on the great work going on here.
Uday
Operating System: Windows XP
Error Message: No Bluetooth device found
Changes Made: Updated BIOS to most recent version F. 5A
System Information:
OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Name UDAYMITTAL-PC
System Manufacturer Hewlett-Packard
System Model HP Pavilion dv6500 Notebook PC
System Type X86-based PC
Processor x86 Family 6 Model 15 Stepping 13 GenuineIntel ~1496 Mhz
BIOS Version/Date Hewlett-Packard F.5A, 3/22/2010
SMBIOS Version 2.4
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.5687 (xpsp_sp3_qfe.080930-1426)"
User Name UDAYMITTAL-PC\Uday Mittal
Time Zone India Standard Time
Total Physical Memory 4,096.00 MB
Available Physical Memory 2.23 GB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 4.83 GB
Page File C:\pagefile.sys
Problem Description:
Yesterday I updated my laptop's BIOS to F 5A - latest available on HP Website. Since then I have lost the bluetooth functionality, which was wroking just fine prior to the update. Now the system doesn't find a bluetooth device.
What I have already done:
1. Switched back to previous versions of BIOS (available on HP Website coz I didn't note the BIOS version before I updated it). - That didn't work.
2. Reseated the wireless card - Didn't work.
3. Manually checked the connection of bluetooth module to the motherboard - Connection was fine but it still didn't work.
4. Uninstalled the bluetooth driver and reinstalled it (HP integrated module WIDCOM) - still didn't work
5. Installed HP Wireless Agent - Didn't work
6. Installed HP Integrated module driver along with HP Wireless Agent - Didn't work
7. Installed Ubuntu to check if its recognizing the device - Even its not recognizing the device which it used to do earlier.
8. Sadly there's no BIOS setting in Setup which I can change to correct the bluetooth behaviour (Phoenix BIOS with limited interface).
After all the research, I am posting this because I am unable to find a sloution to this problem on my own. I request the members to please help.
Since I am not able to get to BIOS setting related to Bluetooth in the current version I would like to request the unlocked version of the same.
Link to BIOS file: http://ftp.hp.com/pub/softpaq/sp48001-48500/sp48024.exe
Thank you so much and Kudos on the great work going on here.
Uday