07-27-2023, 10:03 PM
I have an HP ProOne 400 G4 23.8-inch Non-Touch All-in-One Business PC. Serial Number: 8CG91807L7
It mounts a Core i7 8700, with an Intel Q370 Chipset.
According to Intel specifications, the Q370 Chipset supports 8th and 9th generation processors.
https://www.intel.com/content/www/us/en/...tible.html
I tried a Core i7 9700 processor, but the computer beeps.
According to the HP forum, the BIOS does not include the microcodes for Intel's 9th generation processors, even though the Hardware is fully compatible.
This is the product page:
https://support.hp.com/us-en/drivers/selfservice/hp-proone-400-g4-23.8-inch-non-touch-all-in-one-business-pc/21351228/model/21351229? sku=7AE80LP&serialnumber=8CG91807L7
Is it possible to add these microcodes to the HP BIOS?
I hope your help
It mounts a Core i7 8700, with an Intel Q370 Chipset.
According to Intel specifications, the Q370 Chipset supports 8th and 9th generation processors.
https://www.intel.com/content/www/us/en/...tible.html
I tried a Core i7 9700 processor, but the computer beeps.
According to the HP forum, the BIOS does not include the microcodes for Intel's 9th generation processors, even though the Hardware is fully compatible.
This is the product page:
https://support.hp.com/us-en/drivers/selfservice/hp-proone-400-g4-23.8-inch-non-touch-all-in-one-business-pc/21351228/model/21351229? sku=7AE80LP&serialnumber=8CG91807L7
Is it possible to add these microcodes to the HP BIOS?
I hope your help